Craig Michael Prunty

IT Manager

IT Director

Hands-On IT Manager

Passionate about IT

Approachable Manager

Organised Manager

Craig Michael Prunty

IT Manager

IT Director

Hands-On IT Manager

Passionate about IT

Approachable Manager

Organised Manager

About Me

Hello! I’m Craig Prunty, IT Manager | IT Director from Manchester.

 

An experienced IT professional with outstanding senior management and stakeholder communication skills; a proven track record of delivering results through relationships, partnerships and cross-functional teams, and driving business results from junior management up to executive board-level I have a real passion for using technology to help the business deliver its strategy and objectives.

 

As well as my technical abilities I have a very knowledgeable understanding of day to day business operations and financial processes which have helped me successfully deliver multiple technology solutions over the years.

 

Core Skills:-

 

Onboarding and training new staff | Contract negotiation | IT strategy | Highly self-motivated, self-directed, and attentive to detail | Strong communication & negotiation skills | Project management | IT security | Budgeting | Supply chain management | Organised with systematic planning and scheduling abilities | Testing IT systems for vulnerabilities | Designing procedures | Influencing IT within the business | Strong analytical and problem-solving skills | The ability to manage teams effectively

 

Key Experience:-

  • 23+ years supporting enterprise-level solutions such as RDS, Citrix and VMware.
  • 23+ years of experience implementation and support of ERP and CRM Systems.
  • 20 years of implementation and support experience of mobile technology solutions for the service and maintenance delivery.
  • 18 years of implementation and support experience of VOIP and over 14 years with standard telecommunication solutions.
  • 17 years of senior management experience (Reporting at Board Level, Project Managing, Supplier Management, Staff Management, IT Strategies, and Budgets).
  • 10 year’s of IT transformation and strategy experience to accommodate organic business growth and multiple national company acquisitions.
  • 7 year’s of implementation and support experience of Azure Cloud solutions – Exchange Online, Teams, Office 365, Azure Cloud Backup and Hosted Hyper-V.
  • 3 year’s experience as DPO for Bardsley Construction. Implementation of new GDPR processes and documentation to become compliant with EU changes.
  • Location: UK, Manchester
My Skills
IT Management

Experience: 2 years within Manufacturing and Distribution Industry | 4 Years within the Construction and Property Development Industry | 11 Years within the Fire & Security Industry

IT Procurement

Experience: 2 Years within the Education Industry | 2 years within Manufacturing and Distribution Industry | 4 Years within the Construction and Property Development Industry | 16 Years within the Fire & Security Industry

Google PPC (Pay Per Click)

Experience: 2 Years within the Fire & Security Industry | 18 Years+ of personal web projects

IT System Implementation

Experience: 2 Years within the Education Industry | 2 years within Manufacturing and Distribution Industry | 4 Years within the Construction and Property Development Industry | 16 Years within the Fire & Security Industry

Cloud Strategy Support | Web Hosting | AWS | Azure | Office 365 | VPS | Dedicated Hosting

Experience: 2 Years within the Education Industry | 2 years within Manufacturing and Distribution Industry | 4 Years within the Construction and Property Development Industry | 16 Years within the Fire & Security Industry

IT Project Management

Experience: 2 Years within the Education Industry | 2 years within Manufacturing and Distribution Industry | 4 Years within the Construction and Property Development Industry | 16 Years within the Fire & Security Industry

IT Security

Experience: 2 Years within the Education Industry | 2 years within Manufacturing and Distribution Industry | 4 Years within the Construction and Property Development Industry | 16 Years within the Fire & Security Industry

IT Strategy Design

Experience:2 Years within the Education Industry | 2 years within Manufacturing and Distribution Industry | 4 Years within the Construction and Property Development Industry | 11 Years within the Fire & Security Industry

CRM | ERP | Accounts System Support

Experience: 2 Years within the Education Industry | 2 years within Manufacturing and Distribution Industry | 4 Years within the Construction and Property Development Industry | 16 Years within the Fire & Security Industry | Sage, CASH (Cash4Windows by Mentor), COINS Construction, Conquest, Deltek PIM, Microsoft D365 F&O, Syspro

Digitisation Strategy | Mobile Paperless Solutions

Experience: 2 Years within the Education Industry | 2 years within Manufacturing and Distribution Industry | 4 Years within the Construction and Property Development Industry | 16 Years within the Fire & Security Industry

Fun Facts
2 Children
Love giving a 5 star IT Service
More than 5,000 Cups of Coffee drunk
5 Countries Visited
Thank you

I would like to thank you for your time reading my resume and if of any interest, I would be delighted to meet up over a coffee to discuss improving your businesses IT services.   Sincerely,   Craig Prunty | 23+ Year’s Experience within the IT industry LinkedIn Profile – https://www.linkedin.com/in/craigprunty/

  • IT Systems Manager – BKW Instruments (Current)
  • IT Manager – FEC International (12 Months)
  • Owner – Construct IoTIMaaS (10 Months Freelancing)
  • IT Manager – Bardsley Construction (3 Years)
  • IT Director – Securus Group (1 Year)
  • Group IT Manager – Securus Group (3 Years)
  • IT Manager – Swift Fire & Security (7 Years)
  • Network Support Administrator – Nord Anglia Education (2 Years)
  • Network Support Administrator – Swift Fire & Security (5 Years)
Craig Prunty Resume
Employment History:
October 2021 - Current
IT Systems Manager
BKW Instruments Limited

System Development and Achievements

 

  • My primary objective when joining BKW was to design and implement an IT platform alongside its 5-year business growth strategy. This was a challenging task due to existing bespoke environments that hadn’t been updated in 10 years. This was successfully fully delivered by April 2022.
  • Successfully migrated and implemented from on-prem Hyper-V to Azure Cloud. This project included moving several Application Servers and SQL Environments.
  • Implementation of Azure VDI to deliver Published Applications for the new ERP Environment as well as improve the business WFH experience and security.
  • Project managing the migration and upgrade of the businesses Syspro ERP & Bespoke Driveworks Automation Systems to the new Azure Cloud Infrastructure.
  • Implementation and migration project of a legacy custom built MS Access Intranet to SharePoint Services Cloud.
  • Successfully improved IT security practices and achieved Cyber Essentials Plus Certification.

 

Key Responsibilities

 

  • Responsible for the IT transformation process and IT strategy to accommodate the growth plans of the business from a 10 million turnover business to 20 million+.
  • Working as part of the senior management team to develop plans and strategies, so user effectiveness is improved, and innovation is encouraged throughout the business.
  • Responsible for the IT Helpdesk Management for all IT-related incidents and when necessary escalating to the external third-party support partners.
  • Ensuring written documentation is created and maintained, including user and system manuals, change management, licence agreements and all documentation relating to modifications and upgrades.
  • Negotiating with suppliers of hardware and software for the best deals, including external support, and responsible for contracting consultants and negotiating service agreements.
  • Creating a budget for each project as well as managing the financial aspects of the entire IT Department such as purchases and ongoing budgeting.
  • Reporting directly to the Administrator Director & Managing Director.
October 2020 - October 2021
IT Manager
Far East Consortium International Limited

System Development and Achievements

 

  • Successfully managing the Dynamics 365 Finance & Operations partner support agreement throughout the 500k implementation programme.
  • Migration of business documentation to OneDrive and collaboration of construction development sites documentation within MS Teams.
  • Renegotiated the Mobile Contract reducing costs by 60% with an annual/recurring saving of 27K a year.
  • Project managed the tender process for the new MSP contract for FEC. Improving the supporting solution, as well as reducing costs.~

Key Responsibilities

 

  • Responsible for all FEC UK IT operations across two locations and active construction development sites.
  • Responsible for the IT transformation process and IT strategy of existing on-prem technology.
  • Managing the relationship with key external partners engaged in delivering and supporting the digital service for FEC. These partners include;
    – Managing IT Service Providers that are responsible for IT support to the business.
    – Managing the Dynamics 365 Finance & Operations support provider KPI and SLA’s.
    – Procurement management for internal and development sites projects.
  • Attending monthly support review meetings, raising issues and monitoring contract performance through an agreed KPI and SLA structure with our business partners.
  • Acting as a central escalation point for IT issues raised by staff with external business partners.
  • Still maintaining a strong level of technical knowledge in key relevant IT and Digital areas. (Microsoft Azure / 365, Exchange Online and Windows Server)
  • Support all areas of the Company as required using the technical knowledge of the key systems and platforms in place.
  • Owning and maintaining IT budgets.
December 2019 - October 2020
Owner | ITMaaS - (IT Management as a Service) Consultant
Construct IoT

Due to my previous employer going into Administration on 19th December 2019 and all employees being made redundant, I did not want to be in the position of jumping into the wrong career move, so I decided to start freelancing to allow time and flexibility whilst career searching.

Over the years, I have built an excellent reputation with business owners and senior executives, as well as contacts through networking. The freelancing extended longer than I anticipated due to the COVID-19 pandemic but also allowed me flexibility to care and home school for our children.

Clients:

  • Control Group (Macclesfield) – IT Management Consultancy
  • 1st Active Security (Glasgow) – ERP System Consultancy
  • R A Smart (Macclesfield) – B2C / e-Commence / Web / Online Marketing Consultancy
  • Croxley Alarms (Croxley) – ERP System Consultancy
  • Barnaby Silks (Macclesfield) – B2C / e-Commence / Web / Online Stock System / Online Marketing Consultancy

Services:

November 2016 – December 2019
IT Manager
Bardsley Construction Ltd

Primarily IT Manager for the Bardsley Construction Ltd managing a small in-house IT team and an external IT solutions provider.

 

System Development and Achievements:-

 

  • Carried out a full review and successfully streamlined the existing IT structure, documentation, processes and procedures, reducing costs and department administration.
  • Introduced an IT Helpdesk System as part of the improvement process plan to ensure all support requests could be managed more efficiently.
  • Renegotiated the Mobile Contract reducing costs by 50% with an annual/recurring saving of 14K a year.
  • Replaced existing MFD printing solution throughout the business with High-end MFD units which lowered the cost per print as well as introducing a managed printing technology called “Papercut”.
  • Reducing the costs to the business by 40% with an annual/recurring saving of 24K a year. This also improved the efficiency and processes of sending high-quality drawings direct to our construction sites.
  • Implemented a paperless QA system to all 15 active construction sites, working alongside our SHEQ department to help ensure the system design/processes met the requirements of the business.
  • Implemented and designed the Azure / Office 365 road map for the business (Including Exchange Online & Microsoft Teams).
  • Achieved Cyber Essentials Certification status for the business, which became a requirement in 2019 for some framework applications.
  • Successfully completed the Windows OS migration strategy in 2019 for over 170 x Windows 7 machines to Windows 10 before the end of life deadline of Windows 7.

 

Key Responsibilities:-

 

  • Responsible for the IT transformation process and IT strategy to accommodate the growth plans of the business from a 40 million turnover business to 100 million+.
  • Ownership of the digitalisation strategy for the business (Paperless Systems, Office 365 Cloud Storage and working towards the Collaboration of our communication platforms “Email, Skype/Microsoft Teams, VOIP”
  • Overseeing the development and enhancement of systems and integrating of new systems with those existing.
  • Working with staff to develop plans and strategies, so client services could be enhanced, user effectiveness improved and innovation encouraged.
  • Liaising regularly with executive and senior management as well as system users to ensure IT became a presence within the business.
  • Managing IT staff, with responsibility for staff development, hiring, evaluation, training, guidance, disciplinary procedures and dismissals.
  • Project managing all IT requirements across 12-15 temporary construction sites. Responsible for coordinating the commissioning / decommissioning process of Temporary Internet, Temporary Print, MFD Printing Solution, Long-Term ADSL/Fibre Connectivity, Biometric System, WIFI, Cat5 Cabling and Paperless Mobile Tablet Solution.
  • Developing standard operating procedures allied to best practice, and ensuring written protocols and guidelines are provided for IT staff and all end-users.
  • Ensuring written documentation is created and maintained, to include user and system manuals, license agreements and all documentation relating to modifications and upgrades.
  • Keeping up-to-date with the most recent technologies, then advising and implementing any new technological solutions to meet the business and systems requirements.
  • Negotiating with suppliers of hardware and software for the best deals, including external support, contracting consultants and negotiating service agreements.
  • Creating business case documents and presenting to the board for approval.
  • Responsible for the design and planning of the companies DR strategy.
  • Producing and Maintaining IT budgets and quarterly IT board reports.
  • Acting Business Data Protection Officer / GDRP Compliance Officer, ensuring the business systems comply with current legislation.
  • Reporting directly to the business Finance Director.
January 2016 – November 2016
Group IT Director
Securus Group Limited

Retaining all previous responsibilities with a change of reporting line directly to the Group Managing Director, and attending monthly board/strategy meetings. The position of IT Director was offered as a promotion following the successful integration of 10 company acquisitions.

 

Key Responsibilities:-

 

  • Working alongside senior management to understand current and emerging business strategies; current practice and awareness of business strategy developments and communicating this within IT.
  • Implementation of the global IT strategy in the business through the definition of business requirements, the execution of IT projects and the deployment of agreed services (applications/technologies).
  • Supporting the senior management team with tender submissions for multi-million-pound frameworks.
  • Governance and performance of relevant IT vendors/service
  • Ensuring compliance with global policies and standards throughout the Group became standardised throughout all system processes.
  • Coordination of the delivery of IT services across all regions.
  • Responsible for the Business analysis activities in support of the deployment of global/regional/local
  • Reporting directly to the Business Group Managing Director and Investors.
January 2013 – December 2015
Group IT Manager
Securus Group Limited

Primarily IT & Systems Manager for The Securus Group of Companies (11 National Companies)

 

System Development and Achievements:-

 

  • Project managed and implemented a centralised IT Infrastructure to host all core business systems using Windows 2012 RDS within a VMware ESXi environment to accommodate the growth of the business through acquisitions. This project involved the migration of 10 business IT systems across the UK over a period of 3 years.
  • Implementation of a paperless service and maintenance solution across 7 of the core businesses using SOTI, Android technology, and a 3rd party service and maintenance CRM solution.
  • Migration of acquired company business systems, documents, and email services.

 

Key Responsibilities:-

 

  • Responsible for the global IT transformation process and IT strategy to accommodate the growth plans of the business throughout an acquisition strategy of 10 national companies, where the company turnover excelled from 5 million to 35 million.
  • Supporting the Commercial Director throughout the due diligence process of company acquisitions, including IT systems reviews, system processes and system data integrity.
  • Responsible for the seamless migration of acquisition company systems into the core business IT infrastructure. This included working with third-party ERP / CRM system providers to successfully migrate multi-million-pound reoccurring billing revenue records from one system to another.
  • Managing all IT procurement and external support contracts.
  • Managing a team of 4 national IT support staff supporting 300+ users and 90+ field engineers across 10 regional offices.
  • Producing IT strategy documentation, IT documentation and operation manuals.
  • Responsible for the business continuity and disaster recovery plan as well as system security and data confidentiality.
  • Producing IT budgets and quarterly IT board reports.
  • Reporting directly to the business Group Commercial Director.
October 2005 – January 2013
I.T Manager / Technology Manager
Swift Fire & Security Limited

System Development and Achievements:-

 

  • Implementation of VMware ESXi / VMware vCentre to virtualise the existing infrastructure to reduce physical hardware costs as well as increasing the business continuity. This involved the migration of 15 live physical servers to 4 physical virtual servers using Dell EqualLogic SANs and Dell PowerEdge Servers.
  • Migration of Citrix Farm from Presentation Version 3, 4.5 and Citrix XenApp 5.
  • Implementation and project managing a Broadsoft hosted VOIP Solution across 8 regional centres.
  • Implementation of a paperless service and maintenance solution across using SOTI, Android technology, and a 3rd party service and maintenance CRM solution.

 

Key Responsibilities:-

 

  • Managing and supporting a centralised IT system consisting of 6 physical and 32 virtual servers.
  • Maintenance and administration of 6 Citrix XenApp servers.
  • Managing the companies multi-modular ERP / CRM Systems.
  • Responsible for the delivery of new technology solutions within the Security Industry (CCTV, Access, Intruder, Fire)
  • Responsible for the technical support of the 24/7 CCTV and Alarm Monitoring station servers and applications.
  • Managing the integration of business acquisitions into the core business IT infrastructure.
  • Managing all IT procurement and external support contracts.
  • Managing a team of 4 IT support staff supporting 250+ users and 100+ field engineers across 8 regional offices.
  • Responsible for the technical 3rd line support. This involved resolving any faults escalated by the helpdesk.
  • Producing IT strategy documentation, IT documentation and operation manuals.
  • Producing IT budgets and quarterly IT board reports.
  • Reporting directly to the business Technical IT Director & Managing Director.
March 2004 – October 2005
Network Support Administrator
Nord Anglia Education Plc

Key Responsibilities:-

 

  • Supporting over 2000+ users within a team of 5 across 3 regional centres within the UK with 2nd & 3rd line technical telephone support and also onsite support.
  • Supporting 102 nursery sites across the UK with technical telephone support and also onsite call out support.
  • Supporting 10 overseas schools and another 6 remote offices using Citrix published applications with technical support.
  • Ensuring that the company’s backup procedure is adhered to on a daily basis.
  • Setup and configuration of company assets.
  • Onsite network infrastructure cabling.
  • Supporting and management of the in-house VOIP phone system.
  • Updating and creating ICT documentation.
  • Supporting two direct I.T line managers on a daily basis.
March 1999 – March 2004
Network Support Administrator
Swift Fire & Security Limited

Key Responsibilities:-

 

Swift was the starting point of my career where I gained my experience with terminal server environments using Citrix Winframe on a customised Windows NT environment which eventually became Citrix Metaframe, once Microsoft released Terminal Services in 1998.

 

My primary role was to oversee and maintain all aspects of the company’s IT infrastructure. This included support and maintenance of the network, Windows NT4/2000 servers, WinFrame/Citrix Farm, Thin client terminals, PC’s, laptops and business systems as well as part of the IT helpdesk team supporting 200+ remote users across 7 regional offices.

EDUCATION & TRAINING
2000-2002
Microsoft Course MCSE NT
Manchester
1999 - 2002
NVQ - 1, 2, 3 .
Information Technology (City & Guilds)
1998 - 1999
NVQ - 1, 2
Electrical Installation (Stockport College)
1997 - 1998
GNVQ
Art & Design (Stockport College)
1992 - 1997
GCSE
Spurley Hey High School
My Skills
Core Skills
  • The ability to manage teams effectively
  • Onboarding and training new staff
  • Contract negotiation
  • IT Strategy
  • IT Security
  • Project management
  • IT Management
  • Designing procedures
  • Supply Chain Management
  • Budgeting
Technical Skills
  • Citrix
  • Window Server OS
  • Linux Server
  • VmWare
  • Veeam Cloud Backup
  • Acronis Backup
  • Windows Client OS
  • Networking
  • SOTI / MobiControls
Testimonials
Get in touch
  • Address: 24 Alderley Close, Hazel Grove, Stockport, SK7 6BS
  • Email: craigprunty@craigprunty.co.uk
  • Phone: +44 7912 314 694
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